This Privacy Policy explains how skin4gear (“we”, “us”) collects, uses, stores and shares your personal data when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.
1. Data Controller
skin4gear (operated by: Dalibor Johánek, sole trader / OSVČ)
Address: U Pazderny 409, 339 01 Klatovy, Czech Republic
Company ID (IČO): 64182886
E-mail: info@skin4gear.com
2. What Personal Data We Process
- Identification and contact data: name, surname, e-mail, phone, billing/shipping address.
- Order and transaction data: ordered products, order history, payment method, delivery method, invoices.
- Account data (if you create an account): login identifier, account settings.
- Communication data: messages you send us via forms, e-mail or other channels.
- Technical and online identifiers: IP address, device and browser parameters, cookie identifiers, website interaction data.
3. Purposes and Legal Bases of Processing
3.1 Contract performance
We process personal data to handle orders, deliver goods, communicate about orders, handle returns/complaints, and issue accounting documents. Legal basis: performance of a contract (GDPR Art. 6(1)(b)).
3.2 Legal obligations
We process data to comply with legal obligations (e.g., accounting and tax obligations). Legal basis: legal obligation (GDPR Art. 6(1)(c)).
3.3 Legitimate interests
We may process data to protect our rights and legitimate interests (e.g., fraud prevention, IT security, claim defense, basic website operation). Legal basis: legitimate interest (GDPR Art. 6(1)(f)).
3.4 Marketing communication
If permitted by law, we may send product/service updates to existing customers (typically based on legitimate interest or local e-privacy rules). Where required, we do so only with your consent. You can unsubscribe at any time.
3.7 Analytics and Marketing (cookies / similar technologies)
This website uses cookies and similar technologies (e.g., embedded JavaScript tracking codes) for the purposes of measuring visit data, analyzing user behavior, evaluating marketing campaigns, remarketing, and improving website functionality.
The use of analytical and marketing cookies is only active with the user’s explicit consent via the cookie banner, unless the cookies are strictly necessary for the functioning of the website.
4. Who We Share Personal Data With (Recipients)
We share personal data only to the extent necessary for the purposes described above, in particular with:
- IT and website administration providers
- payment service providers
- shipping and logistics providers
- analytics and marketing service providers (subject to cookie consent settings)
- public authorities where required by law
5.2 Payments
- PayPal – processing of payment transactions.
PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg, Luxembourg. - Stripe – processing of debit and credit card payments.
Stripe Technology Europe, Limited, 1 Wilton Park, Wilton Place, Grand Canal Street Lower, Dublin 2, D02 FX04, Ireland.
Payment gateways process payment data independently according to their own privacy and security terms.
5.4 Website Administration / IT Support
analytika webu / WebServices.cz – Vojtěch Vais, ID: 06595961,
V Kaštánkách 1099, 289 11 Pečky, Czech Republic,
info@analytikawebu.cz
(technical administration of the website, adjustments, and e-shop services; access to personal data only to the necessary extent and solely for the time required to perform the service).
analytika webu – an analytical tool for measuring visit data via embedded JavaScript code, functioning similarly to Google Analytics (tracking visitor statistics, user behavior, technical device parameters, etc.).
5.5 Analytical and Marketing Tools
The data controller uses the following third-party analytical and marketing tools:
- Google (Google Analytics) – a tool for analyzing visit data and user behavior.
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, D04 E5W5, Ireland. - Microsoft (Clarity) – a tool for analyzing user interactions (e.g., heatmaps and recordings).
Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland. - Meta (Meta Pixel) – a tool for evaluating advertising campaigns and remarketing.
Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
These tools may use cookies and similar technologies. Depending on settings, data may be transferred outside the EU/EEA under the respective providers’ contractual and legal mechanisms.
5. Data Retention
- Order and accounting data: retained for the period required by applicable accounting/tax laws.
- Customer account data: until the account is deleted (unless longer retention is required by law).
- Communication data: for the time necessary to handle your request and protect our legitimate interests.
- Cookies / analytics: according to cookie settings and the retention periods of the respective tools.
6. International Data Transfers
Some of our service providers may process data outside the EU/EEA. Where applicable, transfers are handled based on appropriate safeguards (e.g., Standard Contractual Clauses) as implemented by the provider.
7. Your Rights
Under GDPR, you have the right to:
- request access to your personal data
- request correction of inaccurate data
- request erasure (where applicable)
- request restriction of processing
- object to processing based on legitimate interests
- data portability (where applicable)
- withdraw consent at any time (where processing is based on consent)
To exercise your rights, contact us at info@skin4gear.com.
8. Right to Lodge a Complaint
If you believe your personal data is processed unlawfully, you may lodge a complaint with a supervisory authority. In the Czech Republic, this is the Office for Personal Data Protection (ÚOOÚ).
9. Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, loss or misuse.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The current version is always published on this page.
