Skin4Gear Return Policy – Simple and Friendly
Our Satisfaction Guarantee
Your satisfaction is our priority. If you’re not happy with your purchase, returning it is simple and hassle-free.
Easy Returns
- Return Window: Items can be returned within 30 days of delivery.
- Item Condition: We accept items that are undamaged and in their original condition.
- Simple Process: Just email us with your order number, and we’ll handle the rest.
Non-Returnable Items
- Customized or personalized products.
- Items showing significant signs of use or damage.
How to Start a Return
- Contact Us at info@skin4gear.com with your order number.
- We’ll send you instructions, including the return address.
- Pack your item securely and send it back.
Hassle-Free Refunds
- Once we receive and inspect your return, your refund will be processed within 7 days.
- The refund will be issued to the original payment method.
Return Shipping Costs
- Returning for personal reasons? The return shipping cost is covered by the customer.
- Our mistake? If the item is defective or incorrect, we’ll cover the return shipping costs.
Damaged or Incorrect Items
If your item arrives damaged or you received the wrong product:
- Contact us within 7 days of delivery.
- Include a photo and description of the issue.
- We’ll take care of everything, including return shipping and replacement.
Have questions? We’re here to help!
📧 Email us at info@skin4gear.com
Thank you for choosing Skin4Gear! 💛